Terms of Use

Last Updated: 2 October 2020

These terms and conditions outline the rules and regulations for the use of ANTlabs Websites, Gateways, and Services.

ANTlabs is located at:
114 Lavender #10-75 CT Hub 2
Singapore 338729

We assume you accept these terms and conditions in full by accessing our Gateways, Services, and website(s). Do not continue to use ANTlabs’ website, products, and services if you do not accept all the terms and conditions stated on this page.

I. Agreed Terms

The following terminology applies to these Terms of Use, Privacy Policy and Disclaimer Notice and any or all Agreements: “User”, “You” and “Your” refers to you, the person accessing ANTlabs apps, gateways, websites, and Services, and accepting the Company’s terms and conditions. “ANTlabs Cloud Services”, “ACS”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to ANTlabs. “Party”, “Parties”, or “Us”, refers to both the User and ourselves, or either the User or ourselves.

These additional definitions and rules of interpretation also apply:

Agreement – the agreement made between ANTlabs and a User as established by the Customer’s acceptance of the terms and conditions upon placement of an Order and/or using ANTlabs Services.

ANTlabs – ANTlabs Private Limited whose registered office is at 114 Lavender St. #10-75 CT Hub 2 Singapore 338729

ANTlabs Cloud Services (ACS) – is the collective Service offered by ANTlabs that comprises of the ACS Admin Portal and ACS User Portal

ACS Lite – the free ACS subscription service provided by ANTlabs which contains basic features

ACS Advanced – the paid ACS subscription service offered by ANTlabs which includes all ACS Lite features plus additional advanced features exclusive to ACS Advanced subscribers

ACS Admin Portal – the online portal offered by ANTlabs Cloud Services through which Venue Admins may login to manage their networks and view reports and analytics

ANTlabs User Portal – the online portal provided by ANTlabs where Users may manage their profile and permissions

Business Partner – Service providers and individuals or companies that sell ANTlabs products to Customers

Customer – a business customer to which ANTlabs grants a license to use Gateways and/or Services as established in an accepted Order. This may be a Business Partner or a Venue Owner.

Device – any electronic device through which a User accesses the Service (e.g., computer, tablets, mobile phones, etc.)

EULA – the end-user license agreement between ANTlabs and the User or Customer at the relevant time

Gateway – the access hardware of a Customer at a Venue through which Users may connect to the Internet

Initial Term – the 1-year period ending on the first anniversary or the Start Date

Intellectual Property Rights – any intellectual property rights by or in relation to patent, copyright, rights in trademark (registered or unregistered), applications, trade secret rights, database rights, and any other intellectual property or proprietary rights governed by the laws of any jurisdiction.

Location Portal – the access page through which Users login to access the Internet at a Venue. This may or may not be branded by the Customer

Order – an individual purchase order by a Customer relating to the licensing and use of ANTlabs products and Services

Product(s) – the collective term for ANTlabs gateways, solutions and Services

Service(s) – ANTlabs’ hosted software solutions which provides 1) a Customer with a WiFi Service Platform that may be used by Users to access the Internet through one or more Gateways at a Venue, 2) and reports and analytics accessed via ANTlabs Cloud Services.

Subscription – An Order that is valid for a specified period or for a series of performances. It may or may not be renewable, depending on the terms of the subscribed Service.

Subscription Fee – payment for a Subscription to ANTlabs Services

Start Date – the date of commencement of the Service

Terms of Use – the terms of use relating to the ANTlabs Gateways and Services as publicized from time to time at https://www.antlabs.com/user-terms-of-use

User – any individual who accesses the internet through a device via a Venue’s Location Portal (Gateway or ACS)

Venue – the venue where the User accesses the Internet via their Location Portal

Venue Owner – An individual or business entity that owns and uses ANTlabs Gateway(s) and Services to provide WiFi connectivity to the Users at the Venue.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the User in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the User’s needs in respect of the provision of the Company’s stated services/products, following and subject to, prevailing law of Singapore. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and, therefore, referring to the same.

II. Start and Duration of the Agreement

The Agreement shall begin on the Start Date unless terminated earlier (see Termination). It shall continue and remain in force for the Initial Term, and automatically extended for consecutive periods of 1 year (each an Extended Term) upon expiry of the Initial Term and each Extended Term.

III. Access

ANTlabs has the right to disable access to the Service provided to the Customer or any User at any time for the following reasons:

  • If, in ANTlabs’ opinion, the User, Venue Owner or Business Partner fail to comply with any of the provisions of these terms and conditions
  • Any User, Venue Owner or Business Partner fails to comply with the requirements of the EULA or the Terms of Use
  • Any User, Venue Owner or Business Partner otherwise acts in a way that is likely to adversely interfere with ANTlabs’ ability to provide the Service to the Customer or any third party.

Where access to the Service is disabled, the Customer shall not be entitled to a refund of the relevant Subscription Fee (or any part of it).

All gateways connected to ACS report to ACS whether their sites are online/healthy or down. ANTlabs reserves the right to automatically remove all ACS Lite sites that have been down for two years since their last online status.

IV. Intellectual Property

Upon receipt of the Subscription Fee, ANTlabs shall be deemed to have granted to the Customer the license, and ANTlabs shall provide the Service and the support to the Customer for the duration of each Subscription.

The Customer acknowledges that title to the Service and all property and Intellectual Property Rights provided to the Customer or otherwise arising under the Agreement, including but not limited to any software used by ANTlabs in connection with the Service, together with all amendments, additions, and enhancements to the Service shall belong exclusively to and shall remain vested in ANTlabs.

The Customer accepts the Terms of Use and shall comply with and ensure the best effort that its officers, employees, consultants, and agents fulfill. Use reasonable ways to make sure that each User complies with the Terms of Use.

All data collected through the Service (Data) shall belong to and remain the property of ANTlabs. ANTlabs grants to the Customer a nonexclusive, royalty-free license to access, use and exploit the Data until the expiry or termination of the Agreement provided that all such access, use and exploitation is under all applicable laws and regulatory requirements of any relevant jurisdiction. All analytics data collected through the Service shall be stored for up to two years.

The Customer also agrees not to provide or otherwise make available the Service in whole or in part in any form to any person other than Users without the prior written consent of ANTlabs; to maintain adequate security measures intended to safeguard the Service from access or use by unauthorized users; to comply at all times with all applicable laws in the relevant jurisdiction; to notify ANTlabs as soon as reasonably practicable if it becomes aware of any use of the Service by any unauthorized user; and not to do (or authorize any third party to do) any act which to the Customer’s knowledge would or might invalidate or be inconsistent with any Intellectual Property Rights of ANTlabs and not knowingly omit (or authorize any third party to omit) to do any act which, by its omission, would have that effect or character.

The aggregate liability of each party to the other or to any third party (whether in contract, tort or otherwise) shall be limited to an amount equal to that proportion of the Subscription Fee paid, attributable to the calendar year which such claim arises.

V. Termination

Either party may terminate the Agreement at any time not less than 30 days’ notice in writing to the other. The Agreement may be terminated (1) by ANTlabs if the Customer, in the reasonable opinion of ANTlabs, acts in a way that may cause damage to ANTlabs’ reputation, (2) by ANTlabs if the Customer fails to pay their fees, (3) by either party immediately upon giving written notice to the other where the other party has breached the Agreement, and in case such breach can be remedied, the recipient of the notice shall have failed to remedy the breach within 30 days after receiving the notice from the requesting party; and (4) by either party immediately upon giving written notice to the other if the other party has become insolvent, or has had a receiver, administrator, or administrative receiver appointed, or has applied for or has called a meeting of its creditors, or has resolved to go into liquidation, or if the other party ceases or threatens to cease to carry on business.

Upon termination of the Agreement for any reason, ANTlabs will stop providing the Service to the Customer, and all amount owed by the Customer to ANTlabs shall become due and payable effective immediately.

VI. Content Liability

We shall have no responsibility or liability for any content you view, download, or share over the Internet. You agree to indemnify and defend us against all claims arising out of or based upon your activities on the Internet. You agree that We are not responsible to the content that Users connected via our Gateways and Services share, including, but not limited to, content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

VII. Confidentiality

Each of the parties agrees that the commercial terms of any Agreement and any information relating to the other’s business which is passed to it by the other in connection with the Agreement shall always be kept and shall remain confidential.

A party may disclose the confidential information only to such of its officers, employees, contractors, auditors, or other professional advisors to whom and to the extent to which disclosure is necessary for the fulfillment of the Agreement or for the purposes of professional advice, subject to the relevant party ensuring that any such individual is under a duty to maintain the confidentiality of any such information that is disclosed to him. No confidential information may be disclosed to a third party without the prior written consent of both parties unless and to the extent that such disclosure is required by law.

Information that: (a) is or becomes publicly known other than through any act or omission of the receiving party; (b) was in the other party’s lawful possession before the disclosure; (c) is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or (d) is independently developed by the receiving party, which independent development can be shown by written evidence; shall not be regarded as confidential information. The obligations of confidentiality shall continue to apply after termination of this Agreement.

VIII. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Gateways and Services and the use of these (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and the use of reasonable care and skill). Nothing in this disclaimer will: (1) limit or exclude our or your liability for death or personal injury resulting from negligence; (2) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (3) limit any of our or your liabilities in any way that is not permitted under applicable law; or (4) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or concerning the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We collect data on behalf of our Customer as outlined by our Privacy Policy. We will not be liable for any loss or damage of any nature brought about by any misuse on the data by our Customers.

IX. General

Any Agreement and any dispute or claim arising out of or in connection with its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed according to Singapore’s laws. Each party irrevocably agrees that Singapore’s courts shall have exclusive jurisdiction to settle any dispute or claim arising out of or connected with any Agreement or its subject matter or formation (including non-contractual disputes or claims).